Privacy Policy

Effective Date: 2024.12.01

At Maple Crafts, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website maplecrafts.ca, and interact with our services.

1. Information We Collect

We collect different types of information to provide and improve our services:

a) Personal Information

When you place an order, sign up for our newsletter, or contact us, we may collect:

• Name
• Email address
• Shipping and billing address
• Phone number
• Payment information (processed securely via third-party providers)

b) Non-Personal Information

We also collect data to enhance your experience, such as:

• Browser type and device information
• IP address
• Website usage statistics (via cookies and analytics tools)

2. How We Use Your Information

We use your information to:
✔️ Process and fulfill your orders
✔️ Provide customer support
✔️ Improve our website and services
✔️ Send promotional emails (if you opt in)
✔️ Prevent fraud and ensure secure transactions

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share data with:

• Payment Processors: (e.g., Shopify Payments, PayPal) to complete transactions securely
• Shipping Partners: to deliver your orders
• Marketing & Analytics Services: (e.g., Google Analytics, Meta Ads) to improve our website
• Legal Authorities: if required by law

4. Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us:

• Remember your preferences
• Track website performance
• Improve marketing efforts

5. How We Protect Your Data

We implement strict security measures to protect your personal information, including:
✅ SSL encryption for secure transactions
✅ Regular security audits
✅ Limited access to sensitive data

6. Your Rights & Choices

You have the right to:

• Request a copy of your personal data
• Correct or update your information
• Delete your account or request data removal
• Opt out of marketing emails anytime by clicking "Unsubscribe"

To make a request, contact us at maplecraftsca@gmail.com.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

9. Contact Us

For any privacy-related questions, please contact:

📧 Email: maplecraftsca@gmail.com